FAQs

We are located inside The City Kitch West End building. Our address is 2200 Thrift Rd. Suite 2, Charlotte, NC 28208

We are open on Tuesday 11am - 3pm, Wednesday to Sunday, 11am - 8pm.

Our meals are made from scratch at our kitchen in West End Charlotte. 

Our meals are pre-cooked and ready to eat. No additional preparation needed. Just follow the simple instructions on the packaging.

Keep your meals refrigerated upon receiving. We recommend enjoying them fresh, but if you need to save them for later, some meals are okay to freeze. Check the packaging for more details. 

Yes, you can reuse the food containers and ice packs.

Yes, please contact us for more details. 

Pickup & Delivery

Meal packs and fresh meals are available for pickup during regular business hours, Tuesday to Wednesday, 11am -3pm, Thursday to Sunday, 11am-8pm.

Meal packs are available for delivery by Sun’s Kitchen Delivery Service from Tuesday to Wednesday, 5pm - 9pm. Fresh meals are available for delivery by DoorDash during regular business hours.

We deliver to the following zip codes: 28202, 28203, 28204, 28205, 28207, 28208, 28209, 28210, 28211. We are planning to expand our delivery range in the future.

Yes, fresh meals are available for delivery by DoorDash during regular business hours.

There is a $19 minimum order value for meal pack deliveries. There is no minimum order value for fresh meals.

Meal packs are available for delivery from Tuesday to Sunday, 5pm - 9pm. Fresh meals are available for delivery from Tuesday to Thursday, 11am - 3pm, Friday to Sunday, 11am - 8pm.

There is a $3.99 delivery cost for meal pack delivery service. Fresh meal delivery cost varies depending on the providers.

Meal packs are packed with re-usable frozen ice packs to maintain a proper temperature. All prepared meal orders will be placed in large insulated containers during transportation.  

Yes. Please include the gate code, contact phone number and any instructions in your delivery note.